Privacy Policy

Effective Date: July 17, 2025

This Privacy Policy describes how Brickell Payments LLC, doing business as BrickellPay (“Company”, “we”, “our”, or “us”), collects, uses, and protects personal information collected through our marketing website located at https://www.brickellpay.com (“Website”). This policy applies solely to our marketing and promotional Website, and not to our merchant platform or related services, which are governed by separate agreements.

1. Who We Are

Website: https://www.brickellpay.com
Business Name: Brickell Payments LLC (d/b/a BrickellPay)
Business Address: 310 Alhambra Circle, Coral Gables, FL 33134
Privacy Contact Email: support@brickellpay.com

We are a Florida-based company conducting business throughout the United States.

2. What Personal Data We Collect and Why

We collect the following categories of personal data for the purpose of operating and improving our Website and communications.

Categories of Data Collected:

• Identifiers: Name, email address, IP address
• Internet or technical data: Browser type, referring/exit pages, and other usage data via cookies or analytics tools
• Any voluntarily submitted information via forms

Legal Basis and Purpose:

• Consent (when you provide information voluntarily)
• Legitimate interests (e.g., Website performance monitoring, fraud detection, and internal reporting)

We do not knowingly collect sensitive personal information (e.g., health, race, biometric data) through this Website.

3. Comments

Our Website does not support public commenting functionality.

4. Media

Users cannot upload media files to our Website.

5. Contact Forms

If you fill out a contact form, we collect your:

• Name
• Email address
• Message content

We retain this data for 12 months solely for responding to inquiries. It is not used for unsolicited marketing.

6. Cookies

We may use the following cookie types:

• Essential cookies – required for site function
• Analytics cookies – help us understand site usage patterns
• Performance cookies – enhance the user experience

You can disable or delete cookies using your browser settings.

7. Analytics

We use Google Analytics to track and report Website usage.

To opt out: https://tools.google.com/dlpage/gaoptout
Google’s privacy policy: https://policies.google.com/privacy

8. Who We Share Your Data With

We do not sell your personal information.
We may share limited data with:

• Hosting providers
• Website performance vendors (e.g., Google Analytics)
• IT and infrastructure service providers

These providers are contractually bound to maintain confidentiality and security standards.

9. How Long We Retain Your Data

• Form submissions: 12 months
• Analytics data: 26 months
• Server logs: 12 months

10. What Rights You Have Over Your Data

You may request:

• Access to your personal data
• Correction or deletion
• Data portability
• To object or restrict processing

To make a request, contact: support@brickellpay.com

11. Where Your Data Is Sent

Data is stored and processed in the United States.
If information is shared outside the U.S., we ensure appropriate safeguards such as contractual agreements with third-party processors.

12. California Consumer Privacy Act (CCPA) Notice

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

Your CCPA Rights:

1. Right to Know – You may request to know:
   • The categories and specific data we have collected
   • The sources of that data
   • The purpose for collection
   • Categories of third parties we share data with
2. Right to Delete – You may request deletion of your personal information (subject to legal exceptions).
3. Right to Opt-Out – We do not sell your personal data.
4. Right to Non-Discrimination – You will not receive discriminatory treatment for exercising CCPA rights.

Submitting Requests:

Send an email to: support@brickellpay.com
Please include “CCPA Request” in the subject line and indicate whether your request is to access, delete, or confirm non-sale.

We will respond within the required timeframe after verifying your identity.

13. Contact Information

For any questions or requests related to privacy:

Privacy Contact:
Brickell Payments LLC (d/b/a BrickellPay)
Email: support@brickellpay.com
Address: 310 Alhambra Circle, Coral Gables, FL 33134

14. Additional Information

How We Protect Your Data

• TLS encryption (HTTPS)
• Access control and internal confidentiality practices
• Secure hosting infrastructure

What Data Breach Procedures We Have

• Active monitoring and incident detection
• Breach notification procedures in accordance with applicable laws

What Third Parties We Receive Data From

We do not receive user-specific data from third parties.

Automated Decision-Making

We do not engage in automated decision-making or profiling using your data.

Industry Regulatory Disclosures

This policy applies only to our marketing Website. Data related to payment processing is covered under our Merchant Services Agreement.

Policy Updates

This policy may be updated periodically. Changes will be posted on this page with a revised “Effective Date.”